Privacy Policy

Your privacy matters to us

The New Brunswick Nurses Union (NBNU) is committed to protecting the privacy and confidentiality of our members’ personal information. As a professional union serving registered nurses, nurse practitioners and licensed practical nurses, we understand the critical importance of maintaining strict privacy protections for healthcare professionals.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), New Brunswick’s Personal Health Information Privacy and Access Act (PHIPAA), and professional nursing standards established by the Nurses Association of New Brunswick (NANB) and The Association of New Brunswick Licensed Practical Nurses (ANBLPN).

Information we collect

Contact and membership information: We collect your name, address, phone number and personal and/or work email address when you fill out forms on our website or contact us for union services.

Account and login information: For our member portal, we collect usernames, passwords and login activity to provide secure access to member services and maintain account security.

Website usage data: We may collect technical information such as IP addresses, browser type, pages visited and device information to improve website functionality and security.

Information you provide: When you submit forms, contact us or request services, we collect the information you voluntarily provide relevant to your inquiry or service request.

Employment-related information: When you request representation services, we may collect employment details necessary to provide effective union representation.

Communication records: We maintain records of your communications with union representatives when necessary for providing requested services and maintaining proper documentation.

How we use your information

Union services and communication: We use your contact information to respond to inquiries, provide union updates and deliver requested services to members.

Member portal access: We use your login information to provide secure access to member-only content and services through our online portal.

Website functionality: We use technical information to maintain website security, improve user experience and ensure proper system functionality.

Service delivery: We use the information you provide to deliver the specific services you request, whether that’s membership information, representational support or other union services.

Legal and regulatory compliance: We maintain records as required by provincial labour laws, privacy legislation and union governance requirements.

Member representation: When you request representation services, we use your information to effectively advocate for your rights and interests in workplace matters.

Consent and your choices

We obtain your consent before collecting, using or disclosing your personal information. You can withdraw consent at any time, though this may affect our ability to provide certain services. NBNU will determine the appropriate form of consent: obtain express (explicit) consent for collections, uses or disclosures which generally: (i) involve sensitive information; (ii) are outside the reasonable expectations of the individual; and/or (iii) create a meaningful residual risk of significant harm.

Cookie consent: Our website requires your consent before using cookies. We use cookies to provide you with a secure and seamless member experience. When you access the secure member portal, our system places a small, temporary data file (called a “cookie”) on your device that enables us to maintain your authenticated session and ensure secure access to member-only resources while protecting your privacy.

Information sharing and disclosure

We do not sell or lease your personal information. We may share your information only:

  • With your consent for specific purposes you authorize.
  • With service providers who assist us in providing union services, under appropriate confidentiality agreements.
  • As required by law including court orders, regulatory investigations or other legal requirements.
  • For union representation when necessary to effectively represent your interests in workplace matters.

Data security and protection

Security measures: We protect your information using appropriate technical, physical and administrative safeguards designed to prevent unauthorized access, use or disclosure.

Data retention: We retain your information only as long as necessary for the purposes it was collected or as required by law.

Contact us

For questions about this Privacy Policy or our privacy practices, contact us at [email protected]. You may also file complaints with the Privacy Commissioner of Canada at 1 (800) 282-1376 or www.priv.gc.ca.

Policy updates

We review and update this Privacy Policy regularly to reflect legal changes, new services and best practices. We notify members of significant changes through email, website notices and member communications.

Last updated: October 14, 2025